Configuration

Disable telemetry data upload

Telemetry data is uploaded, by default, by the Service Management Connector to gain insight in the performance and behavior of the product. The telemetry data contains:

  • System generic performance counts like the memory and processor usage of the Service Management Connector process
  • Exceptions occurring within the application
  • Events about the application behavior
  • No personal or sensitive data

Telemetry data upload can be disabled by following the steps below:

  1. Open registery editor
  2. Open register key ‘HKLM\SOFTWARE\The Backbone\Service Management Connector’
  3. Change the registery value ‘TelemetryEnabled’ to 0
  4. Restart the Service Management Connector service

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