Here the architecture of the End-User Performance Management Pack is described, which gives the relevant information to understand the working and the behavior of the product.
The figure below visualizes the architecture of an End-User Performance solution:
The solution contains several individual roles. Together, they deliver the End-User Performance information. The table below describes all roles and their function:
Role
Function
Application
The application or ICT-services subject to the End-User Performance Simulations. By simulating the end-user behavior, the availability and performance of the application is measured.
Watcher Node
A system performing End-User Performance Simulations by executing simulation scripts, recording the application response, and measuring the application responsiveness. The Watcher Node writes all End-User Performance Simulation data to the EUP Collector for further processing.
EUP Collector
The EUP Collector processes the End-User Performance Simulation data files by transforming the data to SCOM data items and handing them over to the Microsoft Monitoring Agent.
SCOM
SCOM Management Group stores, processes, and presents the End-User Performance Simulation data to the stakeholder.
Stakeholder
A stakeholder using the End-User Performance information for his own needs like operational management, SLA management, performance analyzes, etc.
Management Pack explanation
Here the working of the End-User Performance Management Pack is described by explaining the Health Rollup and the Relationships. Furthermore, the available Views and Reports packaged in the End-User Performance Management Pack are described.
Health Rollup
The End-User Performance Management Pack contains four classes, the figure below shows the health rollup for the classes:
Relationships
The diagram below shows the relationships between the classes of the End-User Performance Management Pack.
Views
The End-User Performance Management Pack contains the following views in the Monitoring Pane:
Name
Type
Explanation
Active Alerts
Alert view
Shows all active alerts (resolution state <> 255) raised from the simulation instances of The Backbone EUP Collector Class and its hosting targets
Collectors
State view
Shows all End-User Performance targets and their states
End-User Performance Simulations
State view
Shows all End-User Performance Simulation instances and their states
End-User Performance
Performance view
Shows all performance counters for the End-User Performance Simulation instances and End-User Performance Steps
End-User Performance Simulation Steps
State view
Shows all End-User Performance steps and their states
Licenses
State view
Shows all End-User Performance licenses found on the End-User Performance Collectors
Reports
The following reports are available in the management pack:
Name
Explanation
Simulation Summary
Presents a list of all End-User Performance Simulation instances and the corresponding availability and performance details within the selected period. Drilldown functionality is available to view details of a specific targets or specific time window.
