The End-User Performance Management Pack and its related components have some requirements to run properly. Below, requirements are described for the SCOM Management Group, the EUP Collector and the Watcher Node. These requirements must be met before the installation is started.
The requirements for the SCOM Management Group are:
The EUP Collector can be any Windows system with one of the following roles:
The used Microsoft Monitoring Agent should report to only one management group, a multi-tenant Microsoft Monitoring Agent is not supported.
The following software must be installed on the EUP Collector:
A local folder to store the End-User Performance license, EUP Configuration file and End-User Performance Simulation data files. Default EUP Collector Path: “%PROGRAMFILES%\The Backbone\The Backbone End-User Performance MP\”
The Microsoft Monitoring Agent Default Action Account should have modified permissions on the EUP Collector Path (folder). To avoid issues with date and time formats, the Default Action Account should have the same regional settings as the Management Server, the SQL Servers, and the SQL Databases.
The Watcher Node can be any system that is able to run an End-User Performance script or program and write simulation data to the EUP Collector Path.
A system used as Watcher Node should be as representative to a normal end-user system as possible. The Microsoft Monitoring Agent can be installed on the Watcher Node to monitor the Watcher Node with SCOM. Be aware of policies and processes that can interrupt or influence the simulation script, such as screen savers, power settings (sleep modus), antivirus scan policies, and (Windows) update policies.
To avoid issues with date and time formats, the End-User Performance script should write the date and time in the same format as specified in the regional setting of the Default Action Account on the EUP Collector.
